Contact Us

Getting Where You Need to Go: Disability Transport That Works For You

Making travel possible for everyone across Melbourne and beyond, NDIS Registered | Wheelchair Accessible Vehicles | Personalized Support
Request Your Quote

Our Approach to Accessible Transport

Living with a disability shouldn’t mean missing out on social experiences. Yet many individuals face obstacles when accessing community participation programs or NDIS-funded activities. Help to Live bridges these gaps, providing support to overcome challenges and foster a more connected life.

At Help to Live, we’ve been filling this transportation gap for Melbourne residents since 2023. What began with a single modified vehicle has grown into a reliable transport service that clients trust.

We don’t just provide a vehicle – we deliver independence. Whether you’re heading to work, meeting friends, attending appointments, or traveling to the airport, our team ensures you arrive safely, comfortably, and with dignity.

Read more
Nurse talking to a smiling woman in a wheelchair.

Why Clients Choose Our Transport Service in Melbourne

Services That Meet Your Needs

Reliable Daily Transport Solutions
Compassionate Care and Transport Support

Daily Transport Solutions

Getting to work, school, shopping, or personal appointments shouldn’t be complicated. Our daily transport service provides consistent, reliable rides that fit your regular schedule. Clients can book recurring trips, knowing their driver will arrive at the scheduled time.

We can establish regular bookings whenever possible, building familiarity and comfort for passengers who prefer routine.

Arrange Regular Transport

Medical Transport Specialists

Healthcare appointments often cause transportation anxiety – will you arrive on time? Can the driver help you navigate to the correct department? Our medical transport service addresses these concerns with:
  • Punctual arrival for appointment times
  • Assistance entering and navigating facilities when needed
  • Patient waits during appointments when arranged
  • Direct communication with medical staff if requested
  • Comfortable, private transport for the return journey
For ongoing treatments like dialysis, physiotherapy, or regular specialist visits, we can create a consistent schedule with drivers familiar with your specific needs and destinations.
Book Medical Transport
Expert Medical Transport Services NDIS
Inclusive Community and Social Transport.

Community & Social Participation

Isolation is a significant challenge for many people with a disability. Our transport removes barriers to social connection by providing accessible rides to:
  • Family gatherings and social events
  • Community group activities and classes
  • Sporting events and recreation
  • Cultural venues and entertainment
  • Religious services and community meetings
We understand these aren’t just transportation but a way for you to participate in community life. Our drivers understand the importance of these connections and ensure you arrive ready to engage and enjoy yourself.
Plan Your Social Transport

Airport Service

Catching a flight presents unique challenges for travelers with a disability. Our airport service includes:
  • Comfortable vehicle suitable for the journey
  • Assistance with luggage and mobility equipment
  • Flexible timing to accommodate flight schedules
  • Knowledge of accessible facilities
We ensure that your journey with us will be reliable and comfortable.
Get Airport Transport Quote
Accessible Airport Transport Assistance.
Scheduled Transport Coordination

Scheduled Transport

While we recommend booking ahead whenever possible, we understand that plans can change. Our service provides
  • Bookings during business hours (9 am-5 pm)
  • Availability Monday through Friday
  • Direct contact with experienced coordinators
Schedule Your Transport

Understanding NDIS Transport Funding

NDIS Transport Funding

Eligibility & Options

NDIS may fund transport assistance when disability specifically impacts your ability to use other transportation options. Funding typically comes through:
  • Core Supports – Transport Category: Specific funding for transport costs 
  • Capacity Building – Increased Social & Community Participation: Can include transport to access community activities 
  • Transport Allowance: A supplementary payment added to some plans 
During your NDIS planning meeting, discuss how disability affects your transport options and why standard public transport might not meet your needs.

Booking Your Transport

Getting started with our service is straightforward:
  • Initial Contact: Reach out through our website, phone, or email 
  • Assessment: We’ll discuss your specific transport needs and requirements 
  • Service Agreement: For regular clients or NDIS participants 
  • Scheduling: Book one-time or recurring transport 
  • Confirmation: Receive booking details and driver information 
For bookings, we recommend contacting us at least 48 hours in advance when possible.
Start Booking Process
Booking Your Transport

Frequently Asked Questions

What geographic areas do you cover?

We prioritise and serve Melbourne and the surrounding suburbs. For enquiries, kindly contact our team.
Book your appointment 48 hours in prior. Book ongoing schedules for recurring bookings like weekly medical visits.
Yes, you can request a preferred driver. Many clients develop good relationships with specific drivers, and we try to accommodate these preferences whenever possible for regular bookings.
Our vehicle includes wheelchair accessibility, ramps, swivel seats, and various restraint systems. We match the appropriate configuration to your mobility requirements.
A comprehensive training in disability awareness, safe transfer techniques, first aid, and vehicle safety.
We accommodate most standard wheelchairs, mobility scooters, and walking aids. For very specialised or oversized equipment, please discuss with our team when booking.

Ready to Experience Better Transport?

Don’t let transportation barriers limit your independence. Whether you need one-time transport or regular service, our team is ready to help you get moving.
Request Information
Copyright© 2025 Help To Live - All Rights Reserved. Managed and Powered By G'Day Broadcast
Copyright© 2025 Help To Live - All Rights Reserved. Managed and Powered By
G'Day Broadcast